Privacy Policy
Last updated 15 August 2026
This policy describes what Vellivo collects, why, and how long it is kept. It is written to be read, not to be survived.
What we collect
Photos you upload, and the videos generated from them. Free previews are tied to an anonymous browser session identifier; account content is tied to your account.
Account data: your email address and authentication state, handled by our authentication provider.
Product analytics: page views and funnel events such as preview started or checkout started, tied to a session or user identifier. We do not collect names, addresses or browsing history outside this product.
Abuse-prevention signals: a coarse device signature and a hashed network identifier, used only to rate-limit free previews.
Processors
Generation runs through Google's Veo model via our AI gateway. Your selected source image is sent to that provider to produce the video.
Storage, database and authentication run on our managed cloud backend. Payments, when enabled, are handled by PayPal; we never receive or store card or PayPal account details.
Advertising measurement
If you accept advertising measurement, we store the Google advertising click identifier your browser arrived with and, when a payment is confirmed, report that purchase to Google Ireland Limited (Google Ads) with the click identifier, the amount, the currency and the plan bought. The purpose is measuring which adverts lead to sales.
We never send Google your name, email address, photos or payment details, and automatic subscription renewals are not reported.
The legal basis is your consent, asked for before anything is stored in the EEA, the UK and Switzerland. You can withdraw it at any time on the cookie policy page, which stops future reporting and deletes the stored identifier.
Storage and access
Generated videos and source images are stored in private buckets. Access is granted through short-lived signed URLs; files are not publicly listable.
You can delete your videos from the library at any time. Deleting your account removes associated content.
Your rights
You can request access, correction, export or deletion of your data by writing to hello@vellivo.eu.
We do not send marketing email without your explicit consent. Transactional messages relate to your own generations and payments.