Question 1

Does Vellivo change my property?

Accepted Answer

No. Generation starts from your own photo and the model is instructed to add camera movement only — not to redesign rooms, furniture, architecture or views. Every preview is automatically checked for visual consistency with the source photo before you see it.

Question 2

Can I use an Airbnb listing?

Accepted Answer

Automatic import from a listing URL is not enabled yet, because we do not bypass platform protections. Download the photos from your listing and upload them here — the result is identical.

Question 3

Can I use Booking.com?

Accepted Answer

Same as Airbnb: automatic import is not enabled yet. Upload your property photos and everything else works normally.

Question 4

How long does generation take?

Accepted Answer

A free preview usually takes about one to two minutes. It runs on our servers, so you can leave the tab and come back.

Question 5

How realistic are the videos?

Accepted Answer

They are AI-generated from your still photo, with realistic camera motion. They look like a filmed clip of your space, but they are generated content, not a recording.

Question 6

Do you use my real photos?

Accepted Answer

Yes — only the photos you upload. Nothing is added from stock libraries or other listings.

Question 7

What happens if the AI generates something inaccurate?

Accepted Answer

Our quality check compares the output with your source photo. If it does not pass, the clip is regenerated automatically, and you never see the failed attempt. If it still fails on a paid render, the credits are returned.

Question 8

Can I use the videos commercially?

Accepted Answer

You can use them to market the property shown in your photos, subject to our terms and the rules of the platform you publish on. You are responsible for making sure the content accurately represents your listing.

Question 9

Do I need a subscription?

Accepted Answer

No. You can buy credit packs as you need them. Subscriptions exist for hosts who publish regularly.

Question 10

What are credits?

Accepted Answer

Credits are used when generating paid AI video clips. The free preview costs nothing. Internal quality retries are never charged to you.

Question 11

Can I cancel my subscription?

Accepted Answer

Yes, at any time. You keep the credits already in your wallet.

Question 12

How long is the free preview?

Accepted Answer

6 seconds, generated from one selected photo, watermarked, with no account or card required.

Frequently asked questions

Everything worth asking before you start